Addressing Quality Issues: Theory and Practice. A Case Study on a Typical Software Project

This paper demonstrates the difference between theoretical quality design and practical quality issues and problems, as these were documented for a typical software project. The aim of this paper is to share with readers conclusions based on over ten years of experience in software projects management and research in the field of software quality assurance by presenting simple issues related to the design, implementation and delivery of a typical software project. The project presented in this paper serves as a model of a typical software project (case study), in an effort to offer specific practical examples for demonstrating the practical quality issues and problems arising in the majority of software projects. Both the initial design of the quality and the practical issues that arose during implementation affecting final product quality are discussed in this paper. Moreover, the gap existing, in some cases, between theory and practice is presented.